Privacy Policy

1. Introduction

At MAIA AI, we're committed to protecting your privacy. This policy explains how we handle your information when you use our services.

By using our services, you agree to the practices described in this policy.

2. Information We Collect

To provide our services, we collect:

2.1 Account Information

Basic information through Google authentication or other methods to create and manage your account.

2.2 Medical Images

Images you upload for analysis. Please ensure any patient-identifying information is removed.

2.3 Technical Information

Device information, browser settings, and usage patterns to improve your experience.

3. Google Authentication

When you sign in using Google:

• We only request access to basic profile information needed for authentication
• We don't request access to sensitive Google account information
• We follow the Google API Services User Data Policy
• Your Google information is only used for account management and service provision
• We never sell your Google account information

You can revoke our access to your Google account anytime through your Google account settings.

4. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process medical images for analysis
• Secure your account
• Send important notifications
• Enhance our AI capabilities
• Comply with legal requirements

5. Medical Image Processing

Your uploaded images are:

• Processed securely using our AI technology
• Stored safely for a limited time
• Protected with strong confidentiality measures

We only use anonymized data for system improvements with your explicit consent.

6. Information Sharing

We limit sharing your information to:

• Service providers who help us deliver our services
• Legal requirements and official requests
• Business transfers (with protections for your data)
• Situations where you've given consent

We never sell your personal information.

7. Keeping Your Data Safe

We use industry-standard security measures to protect your information, while acknowledging that no online method is 100% secure.

8. How Long We Keep Data

We keep your information only as long as needed to provide our services or as required by law. Uploaded content is removed after a limited period unless you've given permission for other uses.

9. Your Rights

Depending on your location, you may have rights to:

• Access your information
• Correct your information
• Delete your information
• Object to certain processing
• Export your data
• Withdraw consent

Contact us to exercise these rights or manage your data through your account settings.

10. Cookies

We use cookies to enhance your experience. You can control cookie settings in your browser, though some features may not work without cookies.

11. Children's Privacy

Our services aren't intended for anyone under 18. We don't knowingly collect information from children.

12. International Data

Your information may be processed in different countries with different privacy laws. We maintain appropriate safeguards to protect your information internationally.

13. Google API Services Compliance

Information received from Google APIs is handled according to the Google API Services User Data Policy, including Limited Use requirements:

• We only use Google user data for the purposes described in our OAuth consent screen and this Policy
• We only use the data for functionality you explicitly requested
• We don't use this data for advertising
• We don't allow human reading of this data except with your agreement, for security purposes, for legal compliance, or in anonymized form
• We protect this data with appropriate security measures

14. How to Revoke Access

You can stop our access to your Google account anytime:

1. Go to your Google Account
2. Select "Security" from the left navigation panel
3. Scroll to "Third-party apps with account access"
4. Select "Manage third-party access"
5. Select MAIA AI from the list
6. Click "REMOVE ACCESS"

This prevents us from accessing your Google information but doesn't automatically delete your MAIA AI account data. Contact us to request complete data deletion.

15. Policy Updates

We may update this policy periodically and will notify you of changes by posting the updated version with a new "Last Updated" date.

16. Contact Us

If you have questions about this policy:

Email:

Address: MAIA AI, Educity Complex, Iskandar Puteri, Johor, Malaysia

For more contact options, visit our Contact Page.