Terms of Service
Last Updated: June 6, 2026
1. Introduction
Welcome to MAIA AI. By using our services, you agree to these terms. If you don't agree, please don't use our services.
2. Relationship with Google
When you use Google Sign-In with our service:
- MAIA AI is not endorsed by, affiliated with, or sponsored by Google
- Your use of Google services through our application follows Google's Terms and Privacy Policy
- We follow the Google API Services User Data Policy, including Limited Use requirements
- We only use Google user data for the functionality you explicitly requested
- You can revoke our access anytime through your Google Account settings
- Google's responsibility is limited to Google services and doesn't extend to our application
3. Medical Disclaimer
IMPORTANT: Our service provides AI-based analysis of medical images for informational and educational purposes only. It does not replace professional medical advice.
Always have analysis reviewed by qualified healthcare providers. Never delay seeking professional medical advice because of something you've seen in our service.
4. Your Account
When you create an account, you agree to:
- Provide accurate information
- Keep your information up to date
- Notify us of any unauthorized account use
- Sign out on shared devices
- Understand that Google account information is handled according to our Privacy Policy
We may disable accounts that violate these terms.
5. Your Content
When you upload images for analysis, you:
- Give us permission to use them for providing our services
- Confirm you have the right to share these images
- Confirm they don't contain personally identifiable information without proper consent
- Confirm you have necessary permissions to share them
6. Privacy
Please review our Privacy Policy to understand how we handle your information.
7. Intellectual Property
Our service, including software, designs, and content, is protected by intellectual property laws.
You may not:
- Copy or modify our service
- Reverse engineer our service
- Remove proprietary notices
- Use our service commercially without permission
8. Service Limitations
When using our service:
- Follow any guidelines we provide
- Respect usage limitations
- Don't try to bypass restrictions
We may modify or discontinue features at any time.
9. Liability Limitations
TO THE EXTENT PERMITTED BY LAW, MAIA AI IS NOT LIABLE FOR:
- Service interruptions or access issues
- Content from third parties
- Medical decisions related to our analysis
- Security breaches beyond our reasonable control
Our liability is limited to the amount you paid us in the past 12 months.
10. Your Responsibility
You agree to defend and hold harmless MAIA AI from claims arising from your use of our service or violations of these terms.
11. Legal Compliance
You agree to follow applicable laws and regulations, including:
- Healthcare and privacy laws in your location
- Google's terms when using Google services
- Data protection laws
12. Governing Law
These terms are governed by Malaysian law.
13. Updates to Terms
We may update these terms periodically. Continued use of our service after changes means you accept the new terms.
14. Account Termination
We may suspend or terminate access to our service for violations of these terms. Certain provisions will continue to apply even after termination.
15. Contact Us
If you have questions about these terms:
Email:
Address: MAIA AI, Educity Complex, Iskandar Puteri, Johor, Malaysia
For more contact options, visit our Contact Page.